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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Holly Perez

Holly Perez

April 17, 2025

5  out of  5
rating by Holly Perez
"I had the best experience with JennaLynn! She made everything super easy!"
We responded:
"Holly, I'm grateful to have such a wonderful team and loyal customers! Thanks for sharing! -JennaLynn"
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John S

April 17, 2025

5  out of  5
rating by John S
"Great service at this agency! I feel very confident that I have the right coverage and a conscientious agent and staff to support my needs."
We responded:
"I’m happy to hear we could provide you with a positive insurance experience, John. Thank you for trusting our agency to keep you covered! - JennaLynn"
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Rhiannon Speckman

March 28, 2025

5  out of  5
rating by Rhiannon Speckman
"I absolutely love the agents at JennaLyn Drake. I recently worked with Maxeene to update my car insurance because I was purchasing a new car. I am not exaggerating when I tell you my phone call was it even 15min and she completely took care of me. I know what policy I am in and she clearly gave me my cost per month. I got my insurance card for my vehicle not an hour after we hung up. Fantastic service and just lovely people. Thank you so much!!"
We responded:
"Thank you for providing us with a great rating, Rhiannon! I’m happy your insurance experience was so positive. We appreciate your support! - JennaLynn"
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Gwen Burton

March 28, 2025

5  out of  5
rating by Gwen Burton
"Thank you Madison! She is an agent at JennaLynn Drake State Farm Insurance for renewal of my auto insurance. I received great rates on both vehicles."
We responded:
"It is always our mission to provide you with excellent customer care, Gwen. We appreciate your time and business more than you know! Thank you! - JennaLynn"
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SA Blackwell

March 27, 2025

5  out of  5
rating by SA Blackwell
"Jennalynn and team has always taken care of me in a very timely manner!"
We responded:
"Thank you for choosing JennaLynn Drake State Farm and allowing us to take care of your insurance needs! -JennaLynn Drake and Team"
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Norm Brinkley

March 27, 2025

5  out of  5
rating by Norm Brinkley
"Jenna made it right in all that I asked of her in regard to my billing issues. Thank you State Farm, great work!"
We responded:
"Thank you for the five star review, Norm! My team and I will always be here for you to serve you and provide you with top notch service! - JennaLynn"
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Scott Sanders

March 20, 2025

5  out of  5
rating by Scott Sanders
"Fantastic service and fast turnaround time when I have questions or concerns. Thank you!"
We responded:
"Scott, it is always our mission to provide you with excellent customer care. We appreciate your time and business more than you know! Thank you for taking the time to share this! - JennaLynn "
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Linda Gale

March 11, 2025

5  out of  5
rating by Linda Gale
"Maxine was very helpful and proficient."
We responded:
"Linda, thank you for providing us with such positive feedback! We will always have your best interests in mind! - JennaLynn"
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Dakota Dawson

March 6, 2025

5  out of  5
rating by Dakota Dawson
"She was very helpful and answered every question I had, and made me like StateFarm even more"
We responded:
"Dakota, thank you for the review! We loved being able to help! Call or come by the office in Columbia, TN anytime! -JennaLynn and Team"
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Gerritha Abiola

March 3, 2025

5  out of  5
rating by Gerritha Abiola
"Thank you Maxeene for the great customer service! Thank you for calling me immediately after my accident happened and getting my claim started. You were with me every step of the way. I appreciate you!"
We responded:
"Gerritha, thank you for such an amazing review! We’re thrilled to hear that you’ve had such a positive experience with the entire team. It’s wonderful to know that we’ve been able to meet your needs and provide you with the level of service you deserve. Call us anytime! - JennaLynn "
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Howard Goode

February 13, 2025

5  out of  5
rating by Howard Goode
"Excellent service, very knowledgeable, and very friendly. Howard Goode"
We responded:
"Thank you Howard for the 5 star review! -JennaLynn Drake and Team"
Profile photo of Donna Hill

Donna Hill

February 8, 2025

5  out of  5
rating by Donna Hill
"Unfortunately, since we have moved to TN, we have had to have 3 windshields replaced. They gave us no hassle whatsoever. The service is always prompt and courteous. There is a peace of mind with State Farm and this agency! Ron and Donna"
We responded:
"Donna, It is always our mission to always provide you with excellent customer care. We appreciate your time and business more than you know! Thank you! - JennaLynn"
Profile photo of Ashley Gobble

Ashley Gobble

January 23, 2025

5  out of  5
rating by Ashley Gobble
"Had a great experience with switching over my car insurance. Josh was super informative, helpful, and kind. He made it an easy process. Kudos!"
We responded:
"Ashley, thank you for giving us the opportunity to earn your business! My team and I will always be here for you and your insurance needs! - JennaLynn"
Profile photo of Shirlene Cooper

Shirlene Cooper

December 13, 2024

5  out of  5
rating by Shirlene Cooper
"Jennalynn Drake at State Farm is truly an amazing person to work with. Her caring and professional service makes it a great experience. I highly recommend her services."
We responded:
"Thank you so much Shirlene! It is a pleasure to be your choice for insurance! Your recommendation means a lot to us! - JennaLynn Drake and Team"
Profile photo of Lee Hudson

Lee Hudson

December 11, 2024

5  out of  5
rating by Lee Hudson
"Josh did an outstanding job getting me the best rate and was extremely accommodating with my requests. 5 out of 5 and highly recommend"
We responded:
"Lee, thank you for the five star review! My team and I will always be here for you to serve you and provide you with top notch service! Your recommendation is greatly appreciated! - JennaLynn "
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Pam White

December 9, 2024

5  out of  5
rating by Pam White
"Provided help with claim and very pleasant to work with."
We responded:
"Pam, I appreciate your review! We're grateful for your trust in us and are here for you anytime. - JennaLynn"
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Marc Inman

December 5, 2024

5  out of  5
rating by Marc Inman
"Jennalynn was very nice and helpful."
We responded:
"Marc, thanks so much for your positive review! We’re glad to hear you're satisfied with our service! - JennaLynn"
Profile photo of Aunjela Latham

Aunjela Latham

December 4, 2024

5  out of  5
rating by Aunjela Latham
"Josh was very patience with me and got me a great coverage for auto and life. Highly recommend him!"
We responded:
"Hello, we will always do our best to make sure these processes are as seamless as possible! Thank you for sharing. - JennaLynn"
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Edward Lamont

December 3, 2024

5  out of  5
rating by Edward Lamont
"i love our Agent! i had a booboo on my suburban caused by my own mistake and they have been checking in on us regularly during the entire process!!!!"
We responded:
"Edward, I appreciate your review! We're grateful for your trust in us and are here for you anytime. - JennaLynn"
Profile photo of Dalissa Ramalho

Dalissa Ramalho

November 25, 2024

5  out of  5
rating by Dalissa Ramalho
"This always has great customer service. So easy to talk about what's right for me."
We responded:
"Wonderful- Thank you"
Profile photo of Clifford Roy

Clifford Roy

November 22, 2024

5  out of  5
rating by Clifford Roy
"Nice people and decent prices on insurance. Would definitely recommend using them for home and auto policies"
We responded:
"Clifford, you deserve a top notch experience always! Thank you for sharing positive feedback with my team and I! - JennaLynn"
Profile photo of Ellsworth Sheldon

Ellsworth Sheldon

November 19, 2024

5  out of  5
rating by Ellsworth Sheldon
"I have gone through so many different insurance companies in the last three years because every company says that they are here for the customer when in all actuality, they are not when you really need them and I must say that I have finally found family. This specific facility for State Farm goes above and beyond with patience and a true sense of care for their customers! I wish this world would all get back to treating people the way this facility will treat you. Great job State Farm And other State Farm facilities should start having their training classes at this specific location with these specific people!"
We responded:
"Ellsworth, thank you so much for your heartfelt message! We’re beyond honored to hear that you’ve found a place where you feel truly cared for. Our team is dedicated to going above and beyond for every customer, and it means the world to us that you recognize that effort. If you ever need assistance in the future, don’t hesitate to reach out! - JennaLynn "
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R Gillespie

November 18, 2024

5  out of  5
rating by R Gillespie
"Deborah from State Farm gets a 5 Star rating from Rodney Kitchen in Mt.Pleasant."
We responded:
"R, we appreciate the positive, 5-star review! - JennaLynn "
Profile photo of Taylor Garner

Taylor Garner

November 11, 2024

5  out of  5
rating by Taylor Garner
"Josh was so easy to work with. Just sent him a little info over email then had a quick phone call and had new coverage that was a much better deal than I had with the other company!"
We responded:
"Taylor, I’m happy to hear Josh took such great care of you and we could provide you with a positive insurance experience. Our team takes pride in delivering top-notch support to our customers. - JennaLynn"
Profile photo of David Owens

David Owens

November 7, 2024

5  out of  5
rating by David Owens
"Always kind and give me the best prices they can. Have all of my vehicle and homeowners with JennaLynn Drake."
We responded:
"David, thank you so much for sharing your experience with our office. My team and I have always enjoyed working with you and helping assist you with your insurance needs. We look forward to continuing to growing this relationship! - JennaLynn "