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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Lakin Taynor

Lakin Taynor

September 18, 2024

5  out of  5
rating by Lakin Taynor
"The staff here are very knowledgeable and caring!!! I highly recommend being insured by them!!"
We responded:
"Lakin, thank you so much for your feedback!! We so appreciate it! -JennaLynn Drake and Team"
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Joshua Taynor

September 18, 2024

5  out of  5
rating by Joshua Taynor
"Such a great group of people to work with and to be protected by. The staff are knowledgeable and personable. They really seem to care about their community."
We responded:
"Joshua, thank you so much for the review. It is an honor to care for our customers. -JennaLynn Drake and Team"
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Jay Hancock

September 11, 2024

5  out of  5
rating by Jay Hancock
"Great customer service and quick turnaround on my claim. Very responsive. Highly recommend."
We responded:
"Jay, thank you so much. Happy to help! -JennaLynn Drake and Team"
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Randolph Wilkerson

September 10, 2024

5  out of  5
rating by Randolph Wilkerson
"Josh, with State Farm was excellent. He was very informative and provided great customer service. I purchased.auto, home, and umbrella policies."
We responded:
"Randolph, thank you for trusting us with your insurance needs. We're here for you whenever you need us! Thanks for the great review! -JennaLynn Drake and Team"
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Gwen Gentry

September 9, 2024

5  out of  5
rating by Gwen Gentry
"Jennalynn Drake’s Office and staff always go above and beyond to do what is in the customers best interest."
We responded:
"Gwen, thank you so much. We value customer service and are so glad it shows!! -JennaLynn Drake and Team"
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Deborah Theriault

August 27, 2024

5  out of  5
rating by Deborah Theriault
"Moving from Texas. Jennalynn Drakes office made everything seamless and stress free! They are definitely keeping State Farms stellar reputation alive!"
We responded:
"Deborah, congrats on your move and thank you for choosing JennaLynn Drake State Farm! We are here whenever you need us! -JennaLynn Drake and Team"
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Derek Silk

August 20, 2024

5  out of  5
rating by Derek Silk
"Jennalynn was amazing!"
We responded:
"Thank you so much, Derek! -JennaLynn Drake and Team"
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Melinda Conwell

August 16, 2024

5  out of  5
rating by Melinda Conwell
"We have been very pleased with Jennalynn Drake as our State Farm agent. It’s nice to have a knowledgeable agent who is there when we need her."
We responded:
"Melinda, thank you for choosing JennaLynn Drake State Farm! We're here for you whenever you need us! -JennaLynn Drake and Team"
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Tommy Pickle

August 16, 2024

5  out of  5
rating by Tommy Pickle
"Love the company and the employees. Always so helpful."
We responded:
"Tommy, thrilled that we can help. Thank you for choosing JennaLynn Drake State Farm! -JennaLynn Drake and Team"
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peter lillis

August 2, 2024

5  out of  5
rating by peter lillis
"Outstanding customer service"
We responded:
"Thank you so much for the feedback, Peter! We value our customers! -JennaLynn Drake and Team"
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Elizabeth OHara

August 1, 2024

5  out of  5
rating by Elizabeth OHara
"This agent is very personable and thorough in meeting coverage needs. I have never had an agent care so much that I am properly covered for a fair price. The office staff and agent are very friendly and up beat and always answer my questions honestly and speak in language that I can understand as a customer. Thank you for being here for me Jenna Drake and staff."
We responded:
"Elizabeth, thank you for your kind words! We truly care about our customers and strive to give them this exact experience. Thank you for choosing JennaLynn Drake State Farm! -JennaLynn Drake and Team"
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Jrg123 G

July 29, 2024

5  out of  5
rating by Jrg123 G
"I have had a few insurance agents over the years and I must say that Jennalynn has combined all of the best attributes of past agents onto one. I really like how she contacts her clients every years and goes over your policy with you. If you're looking for a great insurance agent, look no further than Jennalynn Drake. I highly recommend!"
We responded:
"Thank you so much for this thoughtful review! We appreciate you and are thankful to have your recommendation!! Come see us anytime at 1217 Hatcher Lane! -JennaLynn Drake and Team"
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Brett Lowe

July 25, 2024

5  out of  5
rating by Brett Lowe
"Friendly staff, very good at explaining policies and coverages. Would recommend."
We responded:
"Thank you for the feedback Brett! Happy we can help! -JennaLynn Drake and Team"
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Howard Goode

July 12, 2024

5  out of  5
rating by Howard Goode
"Excellent service, very knowledgeable, and very friendly. Howard Goode"
We responded:
"Thank you Howard for the 5 star review! -JennaLynn Drake and Team"
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Hailee Solomon

June 25, 2024

5  out of  5
rating by Hailee Solomon
"Stephani is always a joy to speak with, she always gives a personal touch to our conversations, so I don’t EVER feel like I’m talking to one of those insurance slimeballs. State Farm has a customer for life."
We responded:
"Hailee, thank you for the great feedback! Customer service is so important to us, and we're so glad this has been your experience! Thank you for entrusting us with your insurance needs! -JennaLynn Drake and Team"
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Cassidy Whited

June 12, 2024

5  out of  5
rating by Cassidy Whited
"Stephanie was AMAZING to work with. She explained everything I didn’t understand (which was pretty much everything). She also made the process simple and the way she talked with me made it feel like I was just talking to a friend about insurance policies! Totally recommend!"
We responded:
"Cassidy, thank you so much for the 5 star review and great feedback! So glad our team could help. We will always go above and beyond for our customers! -JennaLynn Drake and Team "
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shaun schmelter

June 12, 2024

5  out of  5
rating by shaun schmelter
"Everyone here has always been very helpful and has a very fast response time on getting things situated"
We responded:
"Shaun, thank you! We are more than happy to help. Thank you for choosing JennaLynn Drake State Farm. -JennaLynn Drake and Team"
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Andrew Henson

June 7, 2024

5  out of  5
rating by Andrew Henson
"Always great customer service! Kylee and Jennalynn were very helpful and informative"
We responded:
"Thank you for the great review, Andrew! Come see us at 1217 Hatcher Lane anytime. Always happy to help. -JennaLynn Drake and Team"
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stephanie bricker

June 7, 2024

5  out of  5
rating by stephanie bricker
"Thank. The. Good. Lord! For this State Farm office! They've been the easiest part of life's business and busyness for my little family over the last couple months ♥️"
We responded:
"Stephanie, thank you!! Thrilled that we have been able to make things easier on you and your family. We love getting help you! -JennaLynn Drake and Team"
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Thomas Daniels

June 6, 2024

5  out of  5
rating by Thomas Daniels
"Seth was patient and very professional…. It took him some time to fit my schedule but because of his professionalism and polite communication is one of the reasons I chose State Farm as my insurance Company. Thank you Seth Thomas Daniels"
We responded:
"Thomas, thank you for sharing your experience with JennaLynn Drake State Farm. We love having you as part of the State Farm Neighborhood! -JennaLynn Drake and Team"
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Tyler Evans

May 29, 2024

5  out of  5
rating by Tyler Evans
"had a great experience! very friendly, and knowledgeable and they saved me lots of money!"
We responded:
"Tyler, thrilled to hear this! We are always happy to help! Thanks for choosing Muletown Agent, JennaLynn Drake State Farm. -JennaLynn Drake and Team"
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Cathy Kavara

May 22, 2024

5  out of  5
rating by Cathy Kavara
"Couldn't be happoer with the customer service given to me from JennaLynn at State Farm Columbia. Her friendly demeanor & always willing to go the extra mile, makes doing business with that company always a pleasure. She's a gem!"
We responded:
"Cathy, thank you so much for your kind words. We love having you as a State Farm Neighbor! Come in and see us anytime here in Columbia, TN! -JennaLynn and Team"
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Lee H

May 21, 2024

5  out of  5
rating by Lee H
"I just wanted to say Chris is very knowledgeable and eager to help get the right coverage at the best price! Jennalynn and her team are second to none!"
We responded:
"Lee, thank you so much for the review and feedback! We will always go above and beyond for our customers! -JennaLynn Drake and Team"
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Christy Skinner

May 20, 2024

5  out of  5
rating by Christy Skinner
"Stephanie from Columbia office is a ROCKSTAR!!!!! Saved me $150 months on auto insurance. Even picked up Renters insurance. We play phone tag for about 2weeks. She stays on top of everything worked around my busy schedule. Yal it's definitely worth it. Few mins could possibly save u $$$$. Thank you Stephanie. I appreciate you so much. ⭐⭐⭐⭐⭐ Keep up the great work."
We responded:
"Christy, thank you so much for the great review! So happy we were able to help and get you a great rate! Call us anytime or visit us at 1217 Hatcher Lane... we love helping our customers!! -JennaLynn Drake and Team"
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AM Swanson

May 10, 2024

5  out of  5
rating by AM Swanson
"Taylor and the entire staff were helpful, friendly, communicative and went above and beyond to meet my needs!"
We responded:
"Thank you so much for the feedback! We value customer service and are so glad you had a great experience! -JennaLynn Drake and Team"