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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Tim Smith

July 13, 2026

5  out of  5
rating by Tim Smith
"Great customer service a great place to have your insurance"
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Carlos Zarate

July 13, 2026

5  out of  5
rating by Carlos Zarate
"I called and was taken care of immediately. They discussed all my options and what was best for me!
Thank you!!"
We responded:
"Carlos, it is always our mission to provide you with excellent customer care. We appreciate your time and business more than you know! Thank you! - JennaLynn"
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Cara Robertson

July 2, 2026

5  out of  5
rating by Cara Robertson
"We highly recommend speaking to Josh. He took the reins right away and got us a great quote. He’s such a nice young man!"
We responded:
"Cara,

Thank you so much for your kind words! It's wonderful to hear that Josh was able to assist you so effectively and provide a great experience. We're thrilled to have him as part of our team. If you ever need anything else, feel free to reach out.

JennaLynn"
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KANDA ELLIS

June 29, 2026

5  out of  5
rating by KANDA ELLIS
"Highly recommend ! Customer service is top notch. Every phone call Is always answered and you don’t have to speak with a “bot”. This facility is A+ for honesty and caring !!"
We responded:
"Kanda, thank you so much for the feedback! Customer service is so important to us. Thank you!! -JennaLynn Drake and Team"
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Mackenzie Hook

June 26, 2026

5  out of  5
rating by Mackenzie Hook
"Jenna lynn is my agent & Is amazing 10/10 would always recommend her!"
We responded:
"Mackenzie,

Thank you so much for your kind words and for sharing your experience with our office. It's wonderful to hear that you would recommend us so highly. We're here to help with any of your insurance needs, and we truly appreciate your support.

JennaLynn"
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Kamira Bullard

June 23, 2026

5  out of  5
rating by Kamira Bullard
"I went from paying $293 per month to $175. Josh @ State Farm saved me a ton of money for the SAME EXACT COVERAGE. So happy that I made the switch"
We responded:
"Kamira,

Thank you so much for sharing your experience! It's wonderful to hear that you're happy with your decision and that Josh was able to assist you with your insurance needs. We're thrilled to have you as part of our State Farm family and look forward to continuing to serve you."
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Joseph Dendy

June 23, 2026

5  out of  5
rating by Joseph Dendy
"Professionalism and great communication skills!
They absolutely believe they have my best interests in mind with all my insurance needs."
We responded:
"Joseph,

Thank you so much for your kind words! It's wonderful to hear that you appreciate the professionalism and communication skills. We truly value having your best interests in mind when it comes to your insurance needs. If you ever have any questions or need assistance, please feel free to reach out."
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Tyneta Smith

June 22, 2026

5  out of  5
rating by Tyneta Smith
"They took good care of me, during the time my car was being repaired."
We responded:
"Tyneta,

Thank you so much for your kind words and for sharing your experience with us. I'm delighted to hear that you felt well taken care of while your car was being repaired. It's our priority to ensure our customers feel supported throughout any situation. If you ever need assistance in the future, especially with your car insurance, please don't hesitate to reach out."
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Rebecca Beckum

June 16, 2026

5  out of  5
rating by Rebecca Beckum
"Loving State Farm for over 20yrs now. They have always been good to me"
We responded:
"Rebecca, thank you for your loyalty! We value our customers and are happy to help! Come see us at 1217 Hatcher Lane anytime! -JennaLynn Drake and Team"
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Howard Goode

May 26, 2026

5  out of  5
rating by Howard Goode
"Excellent service, very knowledgeable, and very friendly.
Howard Goode"
We responded:
"Thank you Howard for the 5 star review! -JennaLynn Drake and Team"
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Brian Joseph

May 15, 2026

5  out of  5
rating by Brian Joseph
"I have never had a problem with my service, always ready to help if I need it,"
We responded:
"Thank you for the great review, Brian! We truly appreciate your support and are happy to hear our team has consistently been there to help whenever you need us. - JennaLynn"
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Barb Dickman

May 12, 2026

5  out of  5
rating by Barb Dickman
"There when we needed it yet not intrusive."
We responded:
"Thank you, Barb! We truly appreciate your kind words. We’re glad to hear our team was there when you needed us while still making the experience comfortable and easy. Thank you for your support! - JennaLynn"
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Danielle Barnhill

May 11, 2026

5  out of  5
rating by Danielle Barnhill
"JennaLynn Drake and the people at her office always take care of all of my needs. Whether it be in person or over the phone everyone is always so helpful and nice."
We responded:
"Thank you, Danielle! We’re so happy to hear JennaLynn Drake and the team have consistently taken great care of you. Providing helpful and friendly service, whether in person or over the phone, is something we truly value. We appreciate your kind words and your continued support! - JennaLynn"
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Linda Johnson

May 11, 2026

5  out of  5
rating by Linda Johnson
"Jenny at State Farm made my experience so pleasant and stress free. She is very knowledgeable and I really appreciated her help in dealing with my accident."
We responded:
"Linda,
Thank you for the positive feedback! We love having you as a customer here at JennaLynn Drake State Farm! - JennaLynn and Team "
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Leah Billingsby

April 28, 2026

5  out of  5
rating by Leah Billingsby
"Very helpful and easy to communicate with!"
We responded:
"Thanks for the kind review, Leah! - JennaLynn"
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Sherry Casteel

April 10, 2026

5  out of  5
rating by Sherry Casteel
"So helpful!!!"
We responded:
"That is great to hear, Sherry! Thanks so much for sharing. - JennaLynn"
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Bruce Beckerink

March 27, 2026

5  out of  5
rating by Bruce Beckerink
"Car rear window shattered as result of a nearby tornado. Called in and had the claim registered and repair scheduled very quickly."
We responded:
"Thank you so much for your review! We’re sorry you had to go through that, but we’re glad our team was able to get your claim set up quickly and help get your repair scheduled right away. We appreciate your trust in us and are here if you need anything, Bruce! - JennaLynn"
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sherry dale

March 26, 2026

5  out of  5
rating by sherry dale
"It's a great insurance agency. When we had to file a claim they were fast and efficient. Everyone is nice and very helpful."
We responded:
"Thank you for the kind words, Sherry! -JennaLynn"
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Lauren P

March 13, 2026

5  out of  5
rating by Lauren P
"My husband and I are relocating to TN and Josh made the entire process of obtaining homeowners insurance and vehicle coverage seamless. I appreciate the promptness from him during this transition."
We responded:
"Lauren, thank you for the wonderful review! We’re so glad Josh could make your move to Tennessee easier by helping with your homeowners and auto coverage. We truly appreciate your kind words and support! - JennaLynn"
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Taryn McCord

March 11, 2026

5  out of  5
rating by Taryn McCord
"Josh was helpful and answered all of my questions. Great customer service."
We responded:
"This is exactly what we strive for! Thank you for the review, Taryn. - JennaLynn"
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Candace Laird

March 10, 2026

5  out of  5
rating by Candace Laird
"Maxeene provided excellent service."
We responded:
"This is wonderful to hear, Candace! Thank you. - JennaLynn"
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Evan Watts

March 10, 2026

5  out of  5
rating by Evan Watts
"Maxeene is amazing - 10/10!"
We responded:
"Thank you so much for your kind words Evan. - JennaLynn"
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Stephanie Boshers

March 9, 2026

5  out of  5
rating by Stephanie Boshers
"I had the pleasure of talking to Josh! He was so nice and patient with all my questions!"
We responded:
"Stephanie, thank you for taking the time to leave us this kind review. We appreciate you! - JennaLynn"
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Jonathan Coccorese

March 5, 2026

5  out of  5
rating by Jonathan Coccorese
"Maxeene was a pleasure to work with, helpful and knowledgeable with all my insurance needs. excellent customer service!"
We responded:
"Thank you for the kind words, Jonathan! We appreciate it. - JennaLynn"
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Kristina Coccorese

March 5, 2026

5  out of  5
rating by Kristina Coccorese
"I recieved excellent customer service and support from Maxeene. She was very knowledgeable, friendly, and helpful! Highly recommend !! 5 stars!!"
We responded:
"Kristina, this is wonderful to hear! We greatly appreciate you and your review. - JennaLynn"