State Farm® Insurance Agent JennaLynn Drake
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Sandra Flick
August 11, 2025
5
out of
5
rating by Sandra Flick
"Pleasant and helpful. Easy peasy."
Pamela Braden
August 4, 2025
5
out of
5
rating by Pamela Braden
"Maxeene was so kind and helpful"
We responded:
"Thank you for your kind words, Pamela! I’m glad Maxeene could assist you and that you had a positive experience with us. We appreciate you taking the time to share this! - JennaLynn "
Holly Wilson
July 30, 2025
5
out of
5
rating by Holly Wilson
"Excellent customer service!!"
We responded:
"Thank you for your feedback, Holly! We're so glad to hear that you had a positive insurance experience! - JennaLynn"
Tevin powell (Tempa)
July 24, 2025
5
out of
5
rating by Tevin powell (Tempa)
"Just stated what I needed and I they got it done in minutes"
We responded:
"Tevin, thank you for the review! So happy we were able to help! -JennaLynn Drake and Team"
Rachel Ferrell
July 19, 2025
5
out of
5
rating by Rachel Ferrell
"Sarah made switching to State Farm completely painless. We’ve shopped for insurance many times and always struggled to leave our old provider because of the balance between price and coverage. Sarah helped us find a policy that made sense for our family, with better coverage at a great rate. She explained everything clearly and handled the transition so we didn’t have to stress. If you’re in Southern Middle Tennessee and looking for a knowledgeable, responsive insurance agent, Sarah with JennaLynn Drake’s State Farm office is the one to call."
We responded:
"Rachel, Thank you so much for sharing your experience! We’re thrilled to hear that Sarah made your switch to State Farm smooth and stress-free while finding the right balance of coverage and price for your family. Your kind recommendation means a lot to us. We’re always here to provide knowledgeable and responsive service whenever you need! - JennaLynn"
Kiara Long
July 16, 2025
5
out of
5
rating by Kiara Long
"Josh was AMAZING and he answered all the questions I needed. He was very patient with me and very nice."
We responded:
"Kiara, Thank you so much for your kind words! Josh is thrilled to hear he could patiently answer all your questions and provide great service. We appreciate your feedback and are here anytime you need us! - JennaLynn"
Cathy Hadden
July 15, 2025
5
out of
5
rating by Cathy Hadden
"Great service"
We responded:
"Cathy, Thank you for your feedback! We’re glad you had a great experience with our service. - JennaLynn"
Cathy Brumgard
July 11, 2025
5
out of
5
rating by Cathy Brumgard
"Had a great experience setting up my new homeowners policy and car insurance. Great people to work with! Very happy to do business with them."
We responded:
"Cathy, so glad we could help meet your insurance needs! Thank you for choosing JennaLynn Drake State Farm. -JennaLynn Drake and Team"
Kevin Benderman
July 11, 2025
5
out of
5
rating by Kevin Benderman
"Big shoutout to Sarah over at JennaLynn Drake State Farm. She made the whole process super easy and actually took the time to explain everything in a way that made sense. You can tell she genuinely cares and knows her stuff. If you need help with insurance, ask for Sarah. She’s the real deal!"
We responded:
"Kevin, Thank you so much for the shoutout! We’re thrilled to hear Sarah made the process easy and took the time to explain everything clearly. She truly cares about our clients, and we’re glad you experienced that. We appreciate your recommendation and are here whenever you need us! - JennaLynn"
Jonathan Evans
June 27, 2025
5
out of
5
rating by Jonathan Evans
"Pleasant"
We responded:
"Jonathan, thank you for choosing us for your insurance needs! - JennaLynn"
Joni Cayce
June 23, 2025
5
out of
5
rating by Joni Cayce
"Jenna and her office are always very nice and professional . Always great when making changes for me and get documents sent to me quickly"
We responded:
"My team and I will always go above and beyond to exceed your customer service expectations, Joni! Call us anytime. - JennaLynn"
Chris S
June 21, 2025
5
out of
5
rating by Chris S
"⭐️⭐️⭐️⭐️⭐️ Huge shoutout to Sarah at JennaLynn Drake – State Farm Agent in Columbia, TN! After my Geico auto premium went up 400% (even with a perfect driving record), I started shopping around. I did find a slightly cheaper option—but the customer service from Sarah at State Farm was on another level. She made the switch effortless and stress-free. My auto premium landed right in the middle price-wise, but I actually ended up saving money overall because my homeowners premium dropped significantly. Highly recommend working with Sarah! 📍 1217 Hatcher Lane, Columbia, TN 38401-3531 📞 (931) 548-4010 🕘 Office Hours (CST): 9am–5pm Mon–Fri, Saturday by appointment 💻 Virtual appointments available Thanks again, Sarah!"
We responded:
"Chris, Thank you so much for the wonderful review and shoutout to Sarah! We’re thrilled to hear she made your switch effortless and stress-free, and that you saved money overall. Sarah truly goes above and beyond with customer service, and your recommendation means a lot. We’re grateful to have you with us! - JennaLynn"
Alissa Nolan
June 19, 2025
5
out of
5
rating by Alissa Nolan
"Jenna and her staff are super friendly and quick to respond. They were able to answer all of the questions I had. So happy we chose her as our agent."
We responded:
"Alissa, Thank you for the kind words! We’re so glad the team provided friendly and prompt service, and that they were able to answer all your questions. We’re happy you chose us as your agency and look forward to serving you! - JennaLynn"
Brenda Hearn
June 14, 2025
5
out of
5
rating by Brenda Hearn
"Helpful and fast service from Maxeene at Jennalynn Drake State Farm in Columbia, TN. I had a shattered window on my car and she quickly arranged service with a local glass company. AAA Auto Glass arrived the next morning at my house and replaced my car window. Would definitely recommend both companies. Extremely happy customer!"
We responded:
"Brenda, Thank you for sharing your great experience! We’re so glad Maxeene could assist you quickly and get your car window taken care of without hassle. We appreciate your recommendation of both our office and AAA Auto Glass—happy to have you as a satisfied customer! - JennaLynn"
gordon travis
June 11, 2025
5
out of
5
rating by gordon travis
"Maxwell answered all our questions on our 2019 Ford Truck policy. Thank you so much🎉"
We responded:
"Gordon, Thank you for your kind words! We’re glad Maxwell could answer all your questions about your 2019 Ford Truck policy. We appreciate you choosing us! -JennaLynn"
Karen T
June 10, 2025
5
out of
5
rating by Karen T
"Josh is extremely amicable and professional. A real pleasure to deal with!"
We responded:
"Karen, Thank you for the wonderful feedback! We’re glad to hear Josh made such a positive impression with his professionalism and friendly approach. It’s a pleasure having him on our team! - JennaLynn"
Henry Griner
June 9, 2025
5
out of
5
rating by Henry Griner
"They quickly resolved my problem and answered my questions."
We responded:
"My team and I are grateful for the opportunity to serve you each day, Henry. We're always more than happy to assist you and make sure your questions are answered to your satisfaction! - JennaLynn"
Brittany Martin
June 6, 2025
5
out of
5
rating by Brittany Martin
"Josh was so helpful. He found me a rate that was $160 cheaper than what I was paying with GEICO. I’m so glad he reached out to me."
We responded:
"Thank you so much for taking the time to leave us a five-star review, Brittany! We greatly appreciate your kind words and are thrilled to hear about your positive experience with our customer service. - JennaLynn"
Elizabeth OHara
May 30, 2025
5
out of
5
rating by Elizabeth OHara
"This agent is very personable and thorough in meeting coverage needs. I have never had an agent care so much that I am properly covered for a fair price. The office staff and agent are very friendly and up beat and always answer my questions honestly and speak in language that I can understand as a customer. Thank you for being here for me Jenna Drake and staff."
We responded:
"This made my day, Elizabeth! Thank you for sharing. We’re always here to help and offer any assistance you may need. - JennaLynn"
Jason Skelly
May 27, 2025
5
out of
5
rating by Jason Skelly
"Very friendly service!"
We responded:
"Thank you for your kind words, Jason! I'm glad our team could assist you and that you had a positive insurance experience with us. We appreciate you taking the time to share this! - JennaLynn"
Genna Garcia
May 8, 2025
5
out of
5
rating by Genna Garcia
"I spoke with Josh and he was super informative and helped me get my new coverage with ease! I had State Farm before but did not like the other people I worked with at all. But this office is definitely better!"
We responded:
"Our goal will always be to leave you with a satisfying experience, Genna! Thank you for taking the time to share this! - JennaLynn"
Margaret Knapp
May 8, 2025
5
out of
5
rating by Margaret Knapp
"I have always had great service from any of the agents I have dealt with !"
We responded:
"Thank you, Margaret! I’m happy your insurance experience was so positive! - JennaLynn "
Tony I
April 30, 2025
5
out of
5
rating by Tony I
"Josh & Jenna Lynn have outdone themselves, couldn't thank them enough for the easy transition & process!!! Give them a call or email if you need anything!!"
We responded:
"Tony, your great feedback to our State Farm Agency is always appreciated. My team and I will continue to work hard to earn your business each day! - JennaLynn"
Candi Schmidt
April 24, 2025
5
out of
5
rating by Candi Schmidt
"Josh has been fantastic! He walked me through the process of getting homeowners and auto insurance and made the entire process easy! Very friendly and inviting! Thanks Josh!"
We responded:
"I'm so glad our team has been able to give you such a great experience with our State Farm Agency, Candi! We appreciate you. - JennaLynn"
Holly Perez
April 17, 2025
5
out of
5
rating by Holly Perez
"I had the best experience with JennaLynn! She made everything super easy!"
We responded:
"Holly, I'm grateful to have such a wonderful team and loyal customers! Thanks for sharing! -JennaLynn"